Complaints Satisfaction Survey Complaint reference number Note: Questions marked by * are mandatory * I agree to the above processing What is your name? *This is a mandatory field. Were you satisfied with the handling of your complaint? Please Select An Option YesNo *This is a mandatory field. Did you find the complaints process easy to access and understand? Please Select An Option YesNo *This is a mandatory field. Were you kept fully informed throughout the process? Please Select An Option YesNo *This is a mandatory field. Do you feel the reasons for the outcome of your complaint were fully explained? Please Select An Option YesNo If you replied NO to any of the questions, please tell us why Proceed
