Paying your rent

The rent you pay is our main source of income to maintain our properties and build new homes.

Rent is charged either monthly or weekly depending where you live, and should be paid in advance on the 1st day of the month or week.

Rent increase from April 2026

To view and keep track of all payments and charges to your account, you need to set up your own FGCH online account:

Go to My Online Account

There are many ways to pay - choose the best way for you!

Direct Debit

Ring us to set up a weekly, fortnightly, 4 weekly or monthly payment.  

Image of logo for allpay

Pay with Allpayments

You can make quick and convenient payments on the go using allpay’s payment platform, allpayments, available as both a mobile app and web portal.

Allpayments app

Download the allpayments app for free from your app store:

Apple App Store - allpayments app (iOS)

Google Play - allpayments app (Android)

Allpayments web portal

Set up an allpayments account and pay   online by visiting the allpayments web portal .

To make a payment using allpayments (in the app or online) you will need the 19-digit payment reference number from your allpay payment card   and your debit or credit card.

If your device supports it, you can also pay using Apple Pay or Google Pay (app only).

Bank transfer

You can pay directly from your bank account into our Barclays account: 

First Garden Cities Homes Ltd

Sort code: 20-93-12

Account number: 90946443

Please quote your tenancy reference to make sure it reaches your account.  You can find this by logging in to your online account.

If you have any questions about your rent account, or how to pay, you can 'Chat Live Now!' to our Resident Services Team or use our Contact Us form below.

Contact Us

Contact Us Form

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