Chat Online
Sorry, this service is currently unavailable.
Annual Rent Increase
Your rent is reviewed annually in line with your tenancy agreement with us. If you have a monthly tenancy your rent will increase from 1 April and if you have a weekly tenancy, from 5 April.
To calculate the annual rent we use the Government’s formula: Consumer Price Index as of September (0.5% in 2020), plus an additional 1%.
From April 2021 your rent will increase by 1.5 %.
The increase is needed to ensure we can continue to maintain and improve residents homes to a high standard and invest in building new homes.
Paying your rent
The rent you pay is our main source of income to maintain our properties and build new homes.
Rent is charged either monthly or weekly depending where you live, and should be paid in advance on the 1st day of the month or week.
To view and keep track of all payments and charges to your account, you need to set up your own FGCH online account:
There are many ways to pay - choose the best way for you!
Direct Debit
Ring us to set up a weekly, fortnightly, 4 weekly or monthly payment.
There are lots of ways to pay via allpay - let us know if you need a new payment card.
Bank transfer
You can pay directly from your bank account into our Barclays account:
First Garden Cities Homes Ltd
Sort code: 20-93-12
Account number: 90946443
Please quote your 11 digit tenancy reference to make sure it reaches your account. You can find this by logging in to your online account.