Contact Us

We offer a personal and responsive service and a range of ways to contact us.

  • Our website should answer many queries, but use our Chat Live now! facility if you need a speedy reply during office hours. 
  • Alternatively scroll down to our Contact Us Form below. This goes straight to our Resident Services Team who will reply within one working day.
  • Our email address is
  • If you need to speak to someone our phone number is 01462 683307 (out of hours is 0300 30300 29)
  • Or, if you would prefer to discuss an issue in person our opening hours are 8.30am to 5pm, except for Wednesday when we open at 10am to allow for staff training (CURRENTLY SUSPENDED DUE TO NATIONAL COVID RESTRICTIONS)

Our official address is:

Pioneer House
Norton Way South
Letchworth Garden City

We also have a Housing Office in Welwyn Garden City:

10 Parkway
Welwyn Garden City

Contact Us

Contact Us Form

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