Contact Us

We offer a personal and responsive service and provide a range of options for you to contact us.

  • Our website should answer many queries, but use our Live Chat facility if you need a speedy reply. 
  • Alternatively scroll down to our Contact Us Form below. This goes straight to our Resident Services Team who will reply within one working day.
  • Our email address is
  • If you need to speak to someone our phone number is 01462 683307
  • Or, if you would prefer to discuss an issue in person our opening hours are 8.30am to 5pm, except for Wednesday when we open at 10am to allow for staff training (CURRENTLY CLOSED DUE TO COVID-19 AND GOVERNMENT ADVICE)

Our address is:

Pioneer House
Norton Way South
Letchworth Garden City

01462 683307


We also have a Housing Office in Welwyn Garden City:

10 Parkway
Welwyn Garden City

01707 390044

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