Request a repair

You can report a repair in several ways:

Emergency repairs

Residents of FGCH & former Howard Cottage HA

Residents of former WGCHA

Emergency (out of office hours):

0300 30300 29

Emergency (out of office hours):

0845 680 9122

Contact us through our live web chat

Contact us through our live web chat

Freephone Repairs: 0800 7830 827 Tel: 0845 680 9122

 

Routine repairs

Visit Repair-advice-and-responsibilities to see who has responsibility for the repair.

Residents of FGCH & former Howard Cottage HA

Residents of former WGCHA

Use our Repair Finder to pinpoint your repair issue and send it over to us

Go to the repair finder

Use our Repair Finder to pinpoint your repair issue and send it over to us

Go to the repair finder

Scroll down to our Contact Us form below Scroll down to our Contact Us form below

Email us at enquiries@fgch.co.uk with your name, address, telephone number and nature of your repair

Email us at wgcha@bsgpropertyservices.co.uk with your name, address, telephone number and nature of your repair

Contact us through our live web chat

Contact us through our live web chat

Freephone Repairs: 0800 7830 827 Tel: 0845 680 9122

Emergency Repairs – where there is an immediate risk to your health or security, or there is serious damage to your home – target response: within 24 hours

Routine Repairs – generally as a result of wear and tear – with no risk to health or security – target response: 28 days

Contact Us

Contact Us Form

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