Paying your rent

The rent you pay is our main source of income to maintain our properties and build new homes.

Rent is charged either monthly or weekly depending where you live, and should be paid in advance on the 1st day of the month or week.

To view and keep track of all payments and charges to your account, you need to set up your own FGCH online account:

Go to My Online Account

 

There are many ways to pay - choose the best way for you!

Direct Debit

Ring us to set up a weekly, fortnightly, 4 weekly or monthly payment.  This service is not currently available to former residents of Welwyn Garden City HA, but will be very soon!

 

Image of logo for allpay

 

There are lots of ways to pay via allpay - let us know if you need a new payment card.

Go to allpay website

 

Bank transfer

You can pay directly from your bank account into ours:

Sort code: 40-28-14

Account number: 00445738

Please quote your 11 digit tenancy reference to make sure it reaches your account.  You can find this by logging in to your online account.

If you have any questions about your rent account, or how to pay, you can Chat Live to our Resident Services Team or use our Contact Us form.

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