Confidentiality and Data Protection

At FGCH we take our residents’ personal data very seriously.

The Data Protection Act (DPA) 2018 and the General Data Protection Regulation (GDPR) have stringent rules about how personal data is managed, shared and stored.

Please refer to our  PRIVACY NOTICE for full details of how we comply with the legislation. 

Subject Access Requests

Our residents and service users are entitled to know what information is held about them.  

If you would like to request access to your personal data, please download and return our Request for personal data form, providing proof of identity. 

We reserve the right to remove any information emanating from or concerning a third party, unless the third party gives their consent.

For any specific queries about how we use your personal data or if you are concerned about a data breach, please contact our Resident Experience Director, Mike Parsons on 01462 683307.

For general information and advice about data protection, please visit the Information Commissioner's website

Calls may be recorded for training, monitoring and quality assurance purposes