Review our performance

RPG logo white Scrutiny projects are co ordinated by the Resident Partnership Group (RPG).  In April 2024, the Group looked at how FGCH can deliver a more ‘respectful’ housing service. Sixteen residents participated in the event, chaired by TPAS,  and made nine recommendations for service improvements.  Eight have been agreed with a timescale for implementation. 

View the latest action tracker here

Since 2015 residents have been carrying out projects to review the quality and performance of housing services, leading to  improvements in how things are done.